Benchmarks

10 ‘B2B Medical & Pharma’ Sites Ranked by User Experience Performance

Use the interactive UX benchmark chart below to see the ranked UX performance of 10 ‘B2B Medical and Pharma’ e-commerce websites in the US and Europe. Each of the 10 B2B Medical and Pharma websites has been manually rated across 405 different e-commerce UX elements, all based on Baymard’s 200,000+ hours of UX research.

This is a sub-set of the full benchmark which includes 344 ecommerce sites.

Case Studies

See all in-depth industry-specific case studies below, or scroll down to see their individual and collective performance in the interactive scatterplot. You can also view the case study examples organized by type of page.

Benchmark UX Performances
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Overall UX Performance

405 Guidelines

Desktop Web

205 Guidelines

Mobile Web

200 Guidelines

10 ‘B2B Medical & Pharma’ Sites
What’s This?

UX Industry Highlights

  • Well-structured taxonomies and main navigation facilitate users’ entry into a site’s catalog - Category labels were distinct from one another, and top-level category pages led with their subcategories…

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