IKEA’s E-Commerce UX

This is a case study of IKEA’s e-commerce user experience (UX) performance. It’s based on an exhaustive performance review of 543 design elements. 244 other sites have also been benchmarked for a complete picture of the e-commerce UX landscape.

IKEA’s overall e-commerce UX performance is decent. IKEA has decent performances across the board with neither any great nor any broken performances.

First benchmarked in September 2016, and reviewed 22 times since then, most recently in July 2024.


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Overall UX Performance

543 Guidelines · Performance:

Desktop Web

266 Guidelines · Performance:

Mobile Web

277 Guidelines · Performance:

138 Major E-Commerce Sites
CompareWhat’s This?

To learn how we calculate our performance scores and read up on our evaluation criteria and scoring algorithm head over to our Methodology page.

The scatterplot you see above is the free version we make public to all our users. If you wish to dive deeper and learn about each guideline and even review your own site you’ll need to get premium access.