This is a case study of Leroy Merlin’s e-commerce user experience (UX) performance. It’s based on an exhaustive performance review of 266 design elements. 213 other sites have also been benchmarked for a complete picture of the e-commerce UX landscape.
Leroy Merlin’s overall e-commerce UX performance is poor. Their UX is especially thwarted by usability issues related to broken Cart & Checkout, broken Homepage & Category Navigation, and poor Product Lists & Filtering performances.
266 Guidelines · Performance:
Homepage & Category Navigation
34 Guidelines · Performance:
31 Guidelines · Performance:
Product Lists & Filtering
44 Guidelines · Performance:
50 Guidelines · Performance:
Cart & Checkout
91 Guidelines · Performance:
Accounts & Self-Service
16 Guidelines · Performance:
242 Guidelines · Performance:
To learn how we calculate our performance scores and read up on our evaluation criteria and scoring algorithm head over to our Methodology page.
The scatterplot you see above is the free version we make public to all our users. If you wish to dive deeper and learn about each guideline and even review your own site you’ll need to get premium access.
23 pages of Leroy Merlin’s e-commerce site, marked up with 212 best practice examples:
22 pages of Leroy Merlin’s e-commerce site, marked up with 207 best practice examples:
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