This is a case study of Mckesson’s e-commerce user experience (UX) performance. It’s based on an exhaustive performance review of 298 design elements. 213 other sites have also been benchmarked for a complete picture of the e-commerce UX landscape.
Mckesson’s overall e-commerce UX performance is mediocre. Their UX is especially thwarted by usability issues related to poor Product Page and mediocre Product Lists & Filtering performances.
Overall UX Performance
500 Guidelines · Performance:
296 Guidelines · Performance:
Homepage & Category
31 Guidelines · Performance:
32 Guidelines · Performance:
Product Lists & Filtering
53 Guidelines · Performance:
48 Guidelines · Performance:
Cart & Checkout
106 Guidelines · Performance:
26 Guidelines · Performance:
204 Guidelines · Performance:
To learn how we calculate our performance scores and read up on our evaluation criteria and scoring algorithm head over to our Methodology page.
The scatterplot you see above is the free version we make public to all our users. If you wish to dive deeper and learn about each guideline and even review your own site you’ll need to get premium access.
11 pages of Mckesson’s e-commerce site, marked up with 110 best practice examples:
10 pages of Mckesson’s e-commerce site, marked up with 99 best practice examples:
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