
“I just wanted to take a minute to thank you for the amazing work on this audit. You should know that this has been very well received internally and there’s a lot of excitement around adopting the ideas you have shared.”
“Intelligent, consumer-focused insights that are clear and actionable.”
Will Close, Director of A/B testing at Nike.com
"An eye opener. This UX audit helped validate assumptions we had and provided visibility on issues we overlooked."
Michael Tran, Sr. Business Analyst at Sony PlayStation
Read 200+ Testimonials“Intelligent, consumer-focused insights that are clear and actionable.”
Will Close, Director of A/B testing at Nike.com
Readers may arrive looking for one title or trying to understand a new subject. They need useful ways to browse, compare information and decide what to read. Baymard’s books and educational reading research helps teams review that experience from discovery through ordering, using evidence from publishers, booksellers and specialist research sites.
Book a call with our team to explore books & educational reading UX insights.
Explore guidance and examples for books and educational reading sites, covering catalog navigation, search, product lists, product pages, ordering and the customer account experience.
Get an expert assessment of your books or educational reading site, with prioritized recommendations and practical examples your team can use to plan improvements.
Use research to assess how readers move through a broad catalog and evaluate a title. Shared examples and criteria help teams discuss the navigation, information and interaction choices behind that journey.
400+
Books and educational reading UX guidelines
2,900+
Industry UX performance scores
1,900+
Industry implementation examples
Some readers know the exact title they need; others are exploring a subject or deciding which resource will be useful. Research helps your team support both journeys through understandable categories, useful search results and clear book information, with evidence for the ordering steps that follow.
Explore research-backed guidelines, annotated examples and industry benchmarks to inform design reviews, briefs and the improvements your team wants to test.


An educational reading and books UX audit provides an expert review of your site with prioritized recommendations for improvement.
Get prioritized findings, practical recommendations and implementation examples to help your team decide what to improve first. Discuss the journeys and any competitor comparisons you want included, and agree the scope with the audit team.


Use research to assess how readers move through a broad catalog and evaluate a title. Shared examples and criteria help teams discuss the navigation, information and interaction choices behind that journey.
Create understandable categories and navigation for readers who are still narrowing their interests.
Support direct searches and make results easier to interpret and narrow.
Present the information readers need to judge whether a title is relevant to them.
Review checkout and account interactions so customers can complete and manage their orders.
The study includes booksellers, publishers and specialist educational reading or research sites. The overview identifies the sites used in the research.

“I just wanted to take a minute to thank you for the amazing work on this audit. You should know that this has been very well received internally and there’s a lot of excitement around adopting the ideas you have shared.”

“Having Baymard is like having access to a magical UX super power. I can't believe how helpful and easy to use it is, given the vast array of tools and information they provide!”

“Baymard’s training provides the proper language and sound evidence to understand what it means to create a truly usable interface in the ecommerce business.”

“An eye opener. This UX audit helped validate assumptions we had regarding our site but also provided visibility on issues we overlooked. Recommendations were in-depth and provided ways for improvements.”

“Baymard produces some of the most relevant and actionable user experience research available. They really understand the needs of UX and Product Management professionals, and their deep experience in the eCommerce field allows them to offer sophisticated, nuanced insights.”
Use research to connect catalog discovery, product information and a straightforward ordering experience.
"An eye opener. This UX audit helped validate assumptions we had and provided visibility on issues we overlooked."
Michael Tran, Sr. Business Analyst at Sony PlayStation
Read 200+ Testimonials