Help readers find and evaluate the right title
Readers may search for a specific title or browse an unfamiliar subject. An educational reading and books UX audit examines how your catalog supports those tasks and the ordering journey that follows. Get a confidential assessment with recommendations and examples your team can use to plan improvements.
Your Books & Educational Reading audit at a glance
430+ evaluation parameters
Review discovery, product information and ordering across desktop and mobile, using evaluation criteria relevant to the catalog and customer interactions on educational reading and book sites.
40 prioritized UX improvements
Receive specific recommendations for the issues found on your site, with proposed changes and relevant examples to help your team assess and implement the improvements.
Audit report & presentation
Receive a 120+ page report describing issues and recommendations with examples, a presentation of the findings and 4 advisory calls to discuss your team’s questions.
4 advisory calls
Work with your Baymard auditor across four advisory calls to discuss the findings, review implementation questions, and support your team as it applies the recommendations.
Understand your catalog experience in context
Compare your implementation with educational reading and book sites in Baymard’s research, using consistent criteria to assess how the experience supports discovery, evaluation and ordering.
What to expect from your Baymard UX Audit
Work directly with a Baymard auditor to agree the scope, review the findings, and plan your next steps. Delivery timing is confirmed during scoping.
Kickoff: Meet your auditor
Discuss your goals, priority journeys, devices, and project requirements with your lead auditor. Agree the review scope and confirm delivery timing before the audit begins.
Audit: Expert analysis
Team presentation: Findings and recommendations
Implementation support: 4 advisory calls
Next steps: Put the findings to work
What your Books & Educational Reading audit covers
The review follows the experience of exploring a reading catalog, finding relevant titles and assessing product information. It then examines cart, checkout and customer account interactions, alongside mobile-specific behavior. Your team gets a connected view of the interface across both focused searches and broader browsing journeys.
Real results from Baymard-backed UX changes
See how teams turn research into measurable improvements.
$16M
Revenue increase reported by a premium apparel brand after implementing a product comparison recommendation from its Baymard audit.
2x
CVR increase after implementing our checkout usability standards
$1M+
reported value from implementing Baymard-backed UX changes
40%
growth in digital memberships after implementing Baymard insights.
What Our Clients Say
Baymard’s research is used by 29,000+ brands, agencies, researchers, and UX designers, across 80+ countries, and includes 71% of all Fortune 500 ecommerce companies.
“I just wanted to take a minute to thank you for the amazing work on this audit. You should know that this has been very well received internally and there’s a lot of excitement around adopting the ideas you have shared.”Sudeep Agarwal Growth Manager at Google Shopping
“Baymard's audit services give us a detailed view of usability improvements across our entire site. This is so much more comprehensive than running individual usability studies.”Gideon Ansell UX Director, Global eCommerce at Staples
“Thank you. This was an excellent piece of work: professional, thorough, and actionable for the team. We’re very happy with the work Baymard has done for us.”Alex Wright Director of Research at Etsy
Books & Educational Reading UX audit FAQs
What does the Books & Educational Reading audit cover?
The full-site audit covers desktop and mobile websites, including catalog navigation, search, product lists, title pages, checkout and accounts. Findings and scorecards remain confidential. Discuss the important journeys and catalog characteristics with the team; delivery timing is confirmed when the project scope is agreed.
When is an audit useful?
Can you compare us with direct competitors?
Can a redesign or prototype be included?
How long does the audit take?
Are the findings confidential?
How does the recommendations guarantee work?
How do we get a quote?
Find your next catalog and reading UX improvements
Discuss how readers discover, assess and order from your catalog, then agree an expert review that gives your team specific recommendations to work with.