
“Thank you. This was an excellent piece of work: professional, thorough, and actionable for the team. We’re very happy with the work Baymard has done for us.”
“Intelligent, consumer-focused insights that are clear and actionable.”
Will Close, Director of A/B testing at Nike.com
"An eye opener. This UX audit helped validate assumptions we had and provided visibility on issues we overlooked."
Michael Tran, Sr. Business Analyst at Sony PlayStation
Read 200+ Testimonials“Intelligent, consumer-focused insights that are clear and actionable.”
Will Close, Director of A/B testing at Nike.com
Give shoppers a clear route through toys, craft materials, and hobby products, whether they arrive with a specific item in mind or want to explore. Baymard’s research supports your team’s decisions across product discovery, evaluation, and purchase. Use its guidelines or commission an expert assessment of your own ecommerce experience.
Book a call with our team to explore toys, crafts & hobbies UX insights.
Explore research and examples for toys, crafts, and hobby stores, covering category navigation, search, filters, product pages, checkout, and account experiences across the shopping journey.
Have Baymard review your toys, crafts, or hobby website and identify prioritized improvements, supported by industry examples and a confidential analysis of UX performance.
The research includes toy retailers, craft stores, and specialist hobby sites such as LEGO, Hobbycraft, Etsy, and Musician’s Friend. Explore the findings to support clearer product discovery and purchasing decisions.
490+
industry UX guidelines
5,500+
UX performance scores
4,500+
best practice examples
The research includes toy retailers, craft stores, and specialist hobby sites such as LEGO, Hobbycraft, Etsy, and Musician’s Friend. Explore the findings to support clearer product discovery and purchasing decisions.
Assess navigation and category structure so shoppers can browse the different interests and product types represented in your store.
Review search and product lists to help people move from a broad interest or specific query to relevant options.
Examine product page content and structure so customers have useful information when deciding what to order.
Review checkout and customer account features as part of a complete shopping experience, including customers returning to your store.

The findings from Baymard's large-scale testing of Toys, Crafts & Hobbies ecommerce websites provide you with 490+ UX guidelines, along with 5,500+ UX performance scores and 4,500+ best practice examples from toys, crafts, and hobby sites.
The research includes large-scale usability testing and UX benchmarking of websites such as:See how the research covers toy, craft, and hobby experiences, with examples from Disney Store, LEGO, Hobbycraft, Etsy, and specialist retailers.
An audit assesses your own shopping experience and provides prioritized recommendations supported by examples and industry comparisons.
Explore research for related industries and customer journeys.
Yes. The study covers toys, crafts, and hobbies. Its examples include craft stores and specialist retailers alongside toy brands and stores.

“Thank you. This was an excellent piece of work: professional, thorough, and actionable for the team. We’re very happy with the work Baymard has done for us.”

“I just wanted to take a minute to thank you for the amazing work on this audit. You should know that this has been very well received internally and there’s a lot of excitement around adopting the ideas you have shared.”

“An eye opener. This UX audit helped validate assumptions we had regarding our site but also provided visibility on issues we overlooked. Recommendations were in-depth and provided ways for improvements.”

“Intelligent, consumer-focused insights that are clear and actionable. The team in the room really loved the way the Baymard Institute highlighted the optimizations in the various user experience elements (copy, layout, design, calls-to-action…), from the perspective of consumer struggles. Baymard’s Usability research really complements our other existing research tools.”

“We’ve used Baymard as a structured evaluation framework when auditing parts of our digital experience… This approach gave us a strong foundational overview of where the experience deviated from established UX best practices and helped prioritize improvements.”
Explore the toys, crafts, and hobbies research or discuss an audit of your store’s shopping experience.
"An eye opener. This UX audit helped validate assumptions we had and provided visibility on issues we overlooked."
Michael Tran, Sr. Business Analyst at Sony PlayStation
Read 200+ Testimonials