Testimonials
“Absolutely superb training! I’m genuinely impressed with how much I learned in 5 days. I would highly recommend this training to anyone who wants to learn how to create state of art e-commerce user experiences.”
Furniture & Home Decor UX
Help Shoppers Picture Furniture in Their Homes
Furniture shoppers need to understand the product, compare its variations and feel comfortable with delivery and returns before they buy. Baymard’s research helps your team evaluate those decisions across furniture, home decor and houseware sites. Use the evidence in your design work or get an expert audit of your own shopping experience.
Book a call with our team to explore furniture & home decor UX insights.
Furniture & Home Decor UX research
Explore research on product imagery, materials and color variations, coordinated collections and delivery concerns. Use practical examples to inform furniture and home decor design decisions.
Furniture & Home Decor UX audits
Get a confidential review of your furniture or home decor website. Prioritize UX improvements across browsing, product evaluation and checkout, supported by relevant examples and expert guidance.
Research for Products Shoppers Need to Understand
The research examines product imagery, material and style variations, coordinated ranges and shipping or return concerns for larger items. It provides a shared evidence base for evaluating furniture shopping experiences.
500+
Furniture & Decor UX Guidelines
10,000+
Industry UX Performance Scores
8,500+
Industry Best Practice Examples
Key UX challenges for Furniture & Home Decor
The research examines product imagery, material and style variations, coordinated ranges and shipping or return concerns for larger items. It provides a shared evidence base for evaluating furniture shopping experiences.
Product Images & Galleries
Help shoppers inspect a product through the images and gallery interactions needed to understand what they are considering.
Materials, Styles & Colors
Make variations easier to understand when one furniture product comes in multiple materials, styles and colors.
Collections & Related Products
Support shoppers exploring coordinated ranges with useful cross-sells and clear connections between complementary products.
Delivery & Return Confidence
Review how the experience communicates shipping costs and returns, including the concerns associated with larger products.
The evidence behind Furniture & Home Decor UX
0+hours across Baymard’s full UX research catalog
0+Furniture & Decor UX Guidelines
0+Industry UX Performance Scores
0+Industry Best Practice Examples
Furniture & Home Decor
The findings from Baymard’s large-scale testing of Furniture, Home Decor, and Houseware sites provide you with 500+ UX guidelines, along with 10,000+ UX performance scores and 8,500+ best practice examples from Furniture & Home Decor sites.
The UX research covers the entire online shopping experience, including:
- The product images needed and the optimal PDP image gallery UI.
- How to best handle that the same parent products in this industry often come in many materials, styles, and colors.
- Best handling of product cross-sells, incl. ‘collections’ and ‘styles’ in product ranges that go well together.
- Addressing users' shipping cost- and return concerns for large items.
Article, Ashley Furniture, AllPosters, Bed Bath & Beyond, Breuninger.de, Bespoke Post,
8 × Themes
The wider research foundation behind the guidance
0qualitative testing rounds across Baymard’s research catalog
0+participant/site sessions across the research catalog
0quantitative studies across the research catalog
0participants in the catalog’s quantitative studies
Compare the Journey Across Furniture Retailers
Baymard’s research includes furniture and home decor experiences such as IKEA, Crate & Barrel, Wayfair and West Elm. Explore the research to understand its assessment criteria and the implementation examples available.
An expert audit evaluates your desktop and mobile website, documents UX issues and provides prioritized recommendations with examples drawn from furniture and home decor experiences.
Related industries
Explore research for related industries and customer journeys.
Furniture & Home Decor UX questions
Which types of sites does the research cover?
The research covers furniture, home decor and houseware ecommerce, including product browsing, evaluation, checkout and account tasks.
Does it address products with many variations?
Can it help us assess collections and cross-sells?
What does a furniture UX audit include?
Are shipping and return concerns included?
What Baymard clients have to say
Testimonials
“The audit was extremely eye-opening, and having examples that explored different categories was extremely beneficial. Excited to take these learnings back to my account and share your insights.”
Testimonials
“This UX audit is helping us to compare ourselves against the industry benchmark and prioritize UX improvements accordingly. All with an insight-driven mindset and not as an agency that would sell you hours after this!”
Testimonials
“I just wanted to take a minute to thank you for the amazing work on this audit. You should know that this has been very well received internally and there’s a lot of excitement around adopting the ideas you have shared.”
Testimonials
“Baymard has been a great resource in helping us improve the customer experience. We are continually applying these best practices to our sites.”
Make Furniture Shopping Decisions Easier
Give your team access to the research or discuss an audit focused on your furniture and home decor experience.