Arrow’s E-Commerce UX

This is a case study of Arrow’s e-commerce user experience (UX) performance. It’s based on an exhaustive performance review of 431 design elements. 243 other sites have also been benchmarked for a complete picture of the e-commerce UX landscape.

Arrow’s overall e-commerce UX performance is poor. Their UX is especially thwarted by usability issues related to poor Desktop Web and Mobile Web performances.

First benchmarked in January 2021 and reviewed once in July 2024.


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Overall UX Performance

432 Guidelines · Performance:

Desktop Web

229 Guidelines · Performance:

Mobile Web

203 Guidelines · Performance:

138 Major E-Commerce Sites
CompareWhat’s This?

To learn how we calculate our performance scores and read up on our evaluation criteria and scoring algorithm head over to our Methodology page.

The scatterplot you see above is the free version we make public to all our users. If you wish to dive deeper and learn about each guideline and even review your own site you’ll need to get premium access.