Benchmarks

Crate & Barrel UX Case Study

This is a case study of Crate & Barrel’s e-commerce user experience (UX) performance. It’s based on an exhaustive performance review of 877 design elements. 250 other sites have also been benchmarked for a complete picture of the e-commerce UX landscape.

Crate & Barrel’s overall e-commerce UX performance is mediocre. Notably, Crate & Barrel’s UX performance is impeded by mediocre Mobile App.

First benchmarked in April 2012, and reviewed 27 times since then, most recently in July 2024.


Performance39.4Mediocre

URLcrateandbarrel.com


UX Award Winner (see all):

Cart & Checkout (desktop)Top 1%

Accounts & Self-Service (mobile)Top 1%


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Poor
Mediocre
Decent
Good
Perfect

Overall UX Performance

889 Guidelines · Performance:

Desktop Web

265 Guidelines · Performance:

Mobile Web

276 Guidelines · Performance:

Mobile App

348 Guidelines · Performance:

138 Major E-Commerce Sites
CompareWhat’s This?

To learn how we calculate our performance scores and read up on our evaluation criteria and scoring algorithm head over to our Methodology page.

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