This is a case study of Evo’s e-commerce user experience (UX) performance. It’s based on an exhaustive performance review of 252 design elements. 249 other sites have also been benchmarked for a complete picture of the e-commerce UX landscape.
Evo’s overall e-commerce UX performance is mediocre. It is especially issues related to poor On-Site Search and Mobile On-Site Search that detract from Evo’s overall UX performance, although it is helped by perfect Accounts & Self-Service.
First benchmarked in May 2023.
Desktop Web
252 Guidelines · Performance:
Homepage & Category Navigation
29 Guidelines · Performance:
On-Site Search
23 Guidelines · Performance:
Product Lists & Filtering
51 Guidelines · Performance:
Product Page
60 Guidelines · Performance:
Cart & Checkout
71 Guidelines · Performance:
Accounts & Self-Service
18 Guidelines · Performance:
Mobile Web
251 Guidelines · Performance:
To learn how we calculate our performance scores and read up on our evaluation criteria and scoring algorithm head over to our Methodology page.
The scatterplot you see above is the free version we make public to all our users. If you wish to dive deeper and learn about each guideline and even review your own site you’ll need to get premium access.
22 pages of Evo’s e-commerce site, marked up with 202 best practice examples:
21 pages of Evo’s e-commerce site, marked up with 206 best practice examples:
Every week, we publish a new article on how to build “state of the art” e-commerce experiences — here’s 5 popular ones:
Drop-Down Usability: When You Should (and Shouldn’t) Use Them
Format the “Expiration Date” Fields Exactly the Same as the Physical Credit Card (72% Don’t)
PDP UX: Core Product Content Is Overlooked in ‘Horizontal Tabs’ Layouts (Yet 28% of Sites Have This Layout)
Form Field Usability: Avoid Extensive Multicolumn Layouts (16% Make This Form Usability Mistake)
Form Usability: Getting ‘Address Line 2’ Right
See all 396 articles in the full public archive.