This is a case study of Net-a-Porter’s ecommerce user experience (UX) performance. It’s based on an exhaustive performance review of design elements. 343 other sites have also been benchmarked for a complete picture of the ecommerce UX landscape.
Net-a-Porter’s overall ecommerce UX performance is xxxx xx xxxxxxxxx xxxxxx xx xxxx xx xxxx xx-xxxx xxxxxx xx xxxxxxxxxx, xxx xxxxxxxxx xx xxxxxxxxx xxxxxx xx xxxxxxx xx xxxxxxx xxxxxxxx & xxxxxxxxx xxxxxxxxxxx Upgrade to access Net-a-Porter’s case study.
First benchmarked in April 2012.
Net-a-Porter’s UX Performance upgrade

Benchmark Chart
This UX performance chart is part of Baymard's premium UX research. Create a free account or compare plans to unlock full access for your team.
With a free account you can access:
To learn how we calculate our performance scores and read up on our evaluation criteria and scoring algorithm head over to our Methodology page.
5 pages of Net-a-Porter’s ecommerce site, marked up with 25 best practice examples:
Archived Case Study
This is an old and partial case study of Net-a-Porter’s ecommerce user experience (UX) performance. We encourage you to explore the 344 up-to-date and exhaustive case studies of major ecommerce sites for a complete and current picture of the ecommerce UX landscape.
Every week, we publish a new article on how to build “state of the art” ecommerce experiences — here’s 5 popular ones:

Drop-Down Usability: When You Should (and Shouldn’t) Use Them

Format the “Expiration Date” Fields Exactly the Same as the Physical Credit Card (72% Don’t)

Avoid Using “Horizontal Tabs” for the Main Product Page Sections (29% Don’t)

Form Field Usability: Avoid Extensive Multicolumn Layouts (16% Make This Form Usability Mistake)

Form Usability: Getting ‘Address Line 2’ Right
See all 461 articles in the full public archive.