This is a case study of Net-a-Porter’s e-commerce user experience (UX) performance. It’s based on a full-performance review of more than 550 design elements. 59 other sites have also been benchmarked for a complete picture of the e-commerce UX landscape
Net-a-Porter’s Cart & Checkout performance is mediocre. Notably, Net-a-Porter’s checkout performance is hampered by broken Flow and Data Input, although this is helped somewhat by good Navigation and Copywriting.