This is a case study of PetMeds’ e-commerce user experience (UX) performance. It’s based on a full-performance review of more than 550 design elements. 59 other sites have also been benchmarked for a complete picture of the e-commerce UX landscape
PetMeds’ Cart & Checkout performance is poor. PetMeds’ checkout in particular suffers from usability issues caused by poor Layout, broken Focus, and broken Copywriting. That said, their checkout performs well within Navigation.