This is an old and partial case study of Sony’s e-commerce user experience (UX) performance. We encourage you to explore the 214 up-to-date and exhaustive case studies of major e-commerce sites for a complete and current picture of the e-commerce UX landscape.
14 pages of Sony’s e-commerce site, marked up with 72 best practice examples:
Every 2nd week, we publish a new article on how to build “state of the art” e-commerce experiences — here’s 5 popular ones:
See all 372 articles in the full public archive.