Make technical product choices easier to evaluate
Shoppers arrive with different levels of product knowledge, but all need clear information and useful comparisons. An electronics and office UX audit assesses how your site supports those decisions. Get a confidential review of desktop and mobile, with practical recommendations and examples to guide your team.
Your Electronics & Office audit at a glance
500+ evaluation parameters
Assess navigation, search, product comparisons, detailed information and ordering using a consistent framework, with attention to the desktop and mobile experiences of electronics and office shoppers.
40 prioritized UX improvements
Receive practical recommendations for the issues identified across your shopping journey, supported by proposed changes and examples that make the next steps easier to discuss.
Audit report & presentation
A 120+ page report documents the issues, suggested changes and implementation examples. Review the results in a presentation and follow up through 4 advisory calls.
4 advisory calls
Work with your Baymard auditor across four advisory calls to discuss the findings, review implementation questions, and support your team as it applies the recommendations.
See how your product experience compares
Compare your implementation with electronics and office sites in Baymard’s research, using the same evaluation framework to understand strengths and opportunities across the shopping journey.
What to expect from your Baymard UX Audit
Work directly with a Baymard auditor to agree the scope, review the findings, and plan your next steps. Delivery timing is confirmed during scoping.
Kickoff: Meet your auditor
Discuss your goals, priority journeys, devices, and project requirements with your lead auditor. Agree the review scope and confirm delivery timing before the audit begins.
Audit: Expert analysis
Team presentation: Findings and recommendations
Implementation support: 4 advisory calls
Next steps: Put the findings to work
What your Electronics & Office audit covers
The review examines how people find products, compare specifications and evaluate detailed information, then move through cart and checkout. Customer accounts and mobile interactions are included. It gives your team a connected view of the experience, from a shopper’s first search through the practical questions around an order.
Real results from Baymard-backed UX changes
See how teams turn research into measurable improvements.
$16M
Revenue increase reported by a premium apparel brand after implementing a product comparison recommendation from its Baymard audit.
2x
CVR increase after implementing our checkout usability standards
$1M+
reported value from implementing Baymard-backed UX changes
40%
growth in digital memberships after implementing Baymard insights.
What Our Clients Say
Baymard’s research is used by 29,000+ brands, agencies, researchers, and UX designers, across 80+ countries, and includes 71% of all Fortune 500 ecommerce companies.
“An eye opener. This UX audit helped validate assumptions we had regarding our site but also provided visibility on issues we overlooked. Recommendations were in-depth and provided ways for improvements.”Michael Tran Sr. Business Analyst at Sony PlayStation
“Baymard has been a great resource in helping us improve the customer experience. We are continually applying these best practices to our sites.”Bryan Trogdon Director of User Experience at Office Depot
“Baymard's audit services give us a detailed view of usability improvements across our entire site. This is so much more comprehensive than running individual usability studies.”Gideon Ansell UX Director, Global eCommerce at Staples
Electronics & Office UX audit FAQs
What does the Electronics & Office audit cover?
The full-site audit assesses desktop and mobile electronics and office websites, covering discovery, product evaluation, checkout and account interactions. Your findings and scorecards remain confidential. Discuss the catalog and customer journeys that matter most so the scope is clear; delivery timing is confirmed during scoping.
When is an audit useful?
Can you compare us with direct competitors?
Can a redesign or prototype be included?
How long does the audit take?
Are the findings confidential?
How does the recommendations guarantee work?
How do we get a quote?
Find the next improvements for your product experience
Discuss your catalog, technical information and shopping journeys with an expert, then agree a review that helps your team prioritize specific improvements.