On this page there’s 5 highlights (view in Baymard Premium) outlining what Crutchfield are doing right and wrong.
(Tip: use the arrows above or on your keyboard to navigate all 130 order returns examples.)

The screenshot was taken on July 20, 2018 and depicts Crutchfield’s Order Returns. In total, we’ve reviewed 50 of Crutchfield’s page designs. To see them all, visit the full Crutchfield UX case study.