On this page there’s 5 highlights (premium only) outlining what Crutchfield are doing right and wrong. (Tip: use the arrows above or on your keyboard to navigate all 52 ‘Accounts & Self-Service: Order Returns’ design examples.)

The screenshot was taken July 20, 2018 and depicts Crutchfield’s Order Returns. In total, we’ve reviewed 42 of Crutchfield’s design elements. To see them all, visit the full Crutchfield UX case study.