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Will Close, Director of A/B testing at Nike.com
"An eye opener. This UX audit helped validate assumptions we had and provided visibility on issues we overlooked."
Michael Tran, Sr. Business Analyst at Sony PlayStation
Read 200+ Testimonials“Intelligent, consumer-focused insights that are clear and actionable.”
Will Close, Director of A/B testing at Nike.com
Also referred to as: Filter Facets, Product Filtering
What’s this? Here you’ll find 1062 “Filtering Options” full-page screenshots annotated with research-based UX insights, sourced from Baymard’s UX benchmark of 344 e-commerce sites. (Note: this is less than 1% of the full research catalog.)
Filtering tools on e-commerce product lists are essential in the product-finding process. When done right, filters enable users to see only the products that match their individual needs and interests. Filtering is about empowering the user to take a product list with potentially thousands of items and to be able to narrow it down into a smaller, manageable selection of products uniquely tailored to their needs and interests. Yet our extensive UX performance benchmarking shows that 34% of sites tested have poor filtering implementation, making it almost impossible for users to narrow down a generic list to include only (or mostly) suitable products.
More ‘Filtering Options’ Insights
Multiple aspects of the filtering tools can significantly impact the overall product-finding experience; these include layout and interface styling, availability of site-specific and category-specific filters, and filtering scopes and logic. Of course, optimal filtering works hand in hand with optimized product list implementations and a sorting tool with all its valuable attributes.
Throughout Baymard’s Product Lists & Filtering usability research, sites with mediocre product list usability saw abandonment rates of 67-90%, whereas sites with just a slightly optimized toolset saw only 17-33% abandonments for users trying to find the exact same types of product. This translates into as much as a 4-fold increase in leads. More often, it is a matter of simple modifications of existing site features that can significantly impact the user experience with a positive outcome.
Learn More: Besides exploring the 1062 “Filtering Options” design examples below, you may also want to read our related articles “Always Explain Industry-Specific Filters (62% Don’t)”, “Always Allow Users to Combine Multiple Filtering Values of the Same Type — an ‘OR’ Logic (15% of Sites Don’t)”, “Consider Promoting Important Filters (61% Don’t)” and “Consider Having a “Sales” or “Deals” Filter-Based Category (32% Don’t or Have Implementation Issues)”.
Get Full Access: To see all of Baymard’s “Filtering Options” research findings you’ll need Baymard Premium access. (Premium also provides you full access to 200,000+ hours of UX research findings, 650+ e-commerce UX guidelines, and 275,000+ UX performance scores.)
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Ecommerce UX insights, trends, and company news.

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Code samples, demos, and key stats for usability.
"An eye opener. This UX audit helped validate assumptions we had and provided visibility on issues we overlooked."
Michael Tran, Sr. Business Analyst at Sony PlayStation
Read 200+ Testimonials