Walmart’s E-Commerce UX
This is a case study of Walmart’s e-commerce user experience (UX) performance. It’s based on an exhaustive performance review of 1169 design elements. 213 other sites have also been benchmarked for a complete picture of the e-commerce UX landscape.
Walmart’s overall e-commerce UX performance is decent. On a positive note, Walmart has perfect On-Site Search. This is, however, curtailed by broken Homepage & Category and poor Customer Accounts performances.
First benchmarked in April 7, 2012, and reviewed 29 times since then, most recently June 11, 2023.
Overall UX Performance
1196 Guidelines · Performance:
Desktop Web
458 Guidelines · Performance:
Homepage & Category
31 Guidelines · Performance:
On-Site Search
46 Guidelines · Performance:
Product Lists & Filtering
85 Guidelines · Performance:
Product Page
101 Guidelines · Performance:
Cart & Checkout
118 Guidelines · Performance:
Customer Accounts
38 Guidelines · Performance:
Site-Wide Features
12 Guidelines · Performance:
Order Tracking & Returns
27 Guidelines · Performance:
Mobile Web
374 Guidelines · Performance:
Mobile App
364 Guidelines · Performance:
To learn how we calculate our performance scores and read up on our evaluation criteria and scoring algorithm head over to our Methodology page.
The scatterplot you see above is the free version we make public to all our users. If you wish to dive deeper and learn about each guideline and even review your own site you’ll need to get premium access.
Walmart’s Desktop Web E-Commerce Design
32 pages of Walmart’s e-commerce site, marked up with 375 best practice examples:
Walmart’s Mobile Web E-Commerce Design
24 pages of Walmart’s e-commerce site, marked up with 299 best practice examples:
Walmart’s Mobile App E-Commerce Design
28 pages of Walmart’s e-commerce site, marked up with 213 best practice examples:
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Every 2nd week, we publish a new article on how to build “state of the art” e-commerce experiences — here’s 5 popular ones:
See all 368 articles in the full public archive.