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Articles (35)

Female UX expert presenting UX findings to colleagues and stakeholders in a boardroom

Sep 11, 2026

How to Present UX Research Findings to Get Buy-In From Stakeholders

Finding UX issues on your website is one thing, but justifying the investment in getting them fixed is another. See how to do it with firsthand insights from Baymard’s experienced UX team.

UX BasicsUX AuditsUX Research
Website page mockups with labels showing UX issues, violations, and best practices

Aug 24, 2026

How to Use Heuristic Evaluation to Find UX Issues Fast

A structured expert review helps identify key usability violations, prioritize friction points, and optimize user flows across your site.

UX BasicsUX Research
Product listing page screenshots from Everlane's desktop website showing women's dresses, and Walmart's mobile website showing laptops

Aug 20, 2026

Product Listing Page (PLP) UX: Definition & Ecommerce Best Practices

Optimizing your product listing pages (PLP) is vital. Learn 5 ecommerce best practices to improve navigation, filtering, and scannability.

UX BasicsEcommerce UXNavigation & Search

Jul 15, 2026

UX Research Methods: Which to Use and When

Are you using the right UX research method for your goals? Discover the strengths, limits, and ideal timing for four key research methods here.

UX BasicsUX AuditsUX Research

Jul 10, 2026

Ecommerce UX Audit: How to Find What's Hurting Your Conversion

Stop guessing. Learn how to conduct a comprehensive ecommerce UX audit across your entire funnel using a research-backed framework.

UX BasicsUX AuditsUX Research

Jun 24, 2026

7 Benefits of Conducting a UX Audit on Your Ecommerce Site

Discover the key benefits of conducting an ecommerce UX audit. Learn how to find hidden revenue leaks and prioritize dev fixes with research-backed data.

UX BasicsUX AuditsUX Research

Jun 18, 2026

What is a Banner UI Element? Definition & Design Usage

Banners are one of the most widely used components in UI design, but one of the most frequently misapplied. Here’s how to use them correctly.

UX BasicsUI Elements

Jun 11, 2026

The Definitive Guide to Ecommerce UX Research & Audits

Ecommerce UX research helps you understand why users face issues. Stop the guesswork, prioritize fixes, and boost conversions using Baymard's framework.

UX BasicsUX AuditsUX Research
Desktop and mobile ecommerce website homepages showing carousels with page control dots

May 15, 2026

Page Control UI: Definition, Features, & Design Styles

Learn what page control UI is, explore dot styles and design variants, and discover research-backed best practices for carousels and image galleries.

UX BasicsUI Elements
Ecommerce category pages on Northern Tool (desktop) and Nordstrom (mobile)

Apr 17, 2026

Ecommerce Category Pages: Definition, Usage, & Design Tips

Improve the user experience on your ecommerce category pages. Learn how to use subcategory tiles, clear navigation, and imagery to guide shoppers.

UX BasicsUI ElementsNavigation & Search
Ecommerce filters on a desktop and mobile site

Apr 17, 2026

What Is an Ecommerce Filter? UI Best Practices

Ecommerce filters explained. Types, UI best practices, and real-world design examples. Improve your product filtering experience.

UX BasicsUI ElementsNavigation & Search

Mar 9, 2022

40+ UX Statistics (from 200,000 hours of UX Research)

These UX statistics are proof that user experience design should never be an afterthought; and the reason successful ecommerce sites invest in UX.

UX BasicsConversion OptimizationQuantitative InsightsCheckout FlowForms & ValidationMobile UXPerformance
Screenshot of Best Buy's homepage showing iPad banner and links to various categories

Mar 9, 2022

Findability and Discoverability: 6 UX Tips for Ecommerce

Research-backed ways to improve findability and discoverability on your ecommerce site and help users find more products they want to buy.

UX BasicsEcommerce UXNavigation & Search
An electricals website page showing different categories of laptops

Mar 8, 2022

A Guide to Information Architecture UX

Information architecture is the practice of organizing content effectively on a website, making sure the user experience is seamless and intuitive.

UX Basics
Representation of a cart audit benchmark

Mar 7, 2022

What Is a Conversion Audit? Crucial Data for Ecommerce CRO

A conversion (CRO) audit is a wide-ranging examination of the customer’s journey on your website to identify issues that could hurt your conversion rate.

UX BasicsConversion OptimizationUX AuditsUX ResearchPerformance
Mockup of a dog food ecommerce page with split test variations

Feb 17, 2022

What is Split Testing? 6 Split Test Ideas for Ecommerce

Split testing, or A/B testing, involves testing variations of a website to see how design changes perform with users, providing data to optimize your site.

UX Basics
Annotated ecommerce website mockups showing labels for best practices and UX issues

Feb 14, 2022

User-Centered Design: Principles and Examples of UCD

User-Centered Design places users’ needs, goals, and feedback at the center of the design process. Learn how UCD can improve your ecommerce site.

UX BasicsPerformance
UX certification screenshot and certificate awarded to Jason Durbridge

Feb 4, 2022

Ecommerce UX Certification by Baymard Institute

Our UX Certification is a specialized self-study program based on large-scale user experience (UX) research used by the world's leading ecommerce sites.

UX BasicsTraining

Feb 4, 2022

6 Online UX Courses From Beginner to Specialized UX Design

Find the right UX course for you, whether you want to begin a career in UX design or upgrade your skills with professional workshops.

UX BasicsTraining

Jan 18, 2022

The Step-by-Step Guide to UX Competitive Analysis

UX Competitive Analysis draws a detailed comparison between you and your market competitors in terms of user experience, accessibility, and conversion.

UX BasicsUX AuditsUX Research

Jan 11, 2022

What Is UX Writing, and What Do UX Writers Do?

UX writing or microcopy are the words, phrases, and sentences used to enhance the user interface (UI) by communicating critical information.

UX Basics
Mockup of a Baymard audit report

Jan 7, 2022

What Is Usability Testing?

Usability testing combines different methods of observing users' behavior when browsing your site, thus discovering weaknesses that limit its performance.

UX BasicsUX AuditsUX Research

Dec 16, 2021

Form Design: 6 Best Practices for Better Ecommerce UI

Form design has a critical impact on ecommerce UX, particularly when it comes to the checkout UI. Here are six research-backed ways to design better forms.

UX BasicsForms & ValidationUI Elements

Dec 15, 2021

Button Design: Best Practices for Optimal UI Buttons

Website button design plays an important role in a UI. For ecommerce sites, changes to button styling and placement can improve the entire checkout flow.

UX BasicsConversion OptimizationUI ElementsForms & Validation

Dec 9, 2021

35 Data-Driven Ecommerce Best Practices

These specific guidelines are sourced directly from Baymard Institute’s 71,000+ hours of large-scale UX research that go beyond UX basics.

UX BasicsEcommerce UXResearch InsightsUI ElementsHomepage & CategoryNavigation & SearchPerformanceProduct Page UXTrust & Security

Dec 6, 2021

8 Recommendations for Creating Effective Input Fields

Input fields allow visitors to enter information into your system, like filling out a checkout form. Learn how to craft UX-friendly input fields.

UX BasicsConversion OptimizationForms & ValidationCheckout Flow

Nov 30, 2021

18 UX Design Examples: Inspiration for Improving User Experience

We’ve compiled a list of design examples — selected from Baymard's case studies — that you can use as inspiration for improving the user experience on your site.

UX BasicsDesign SystemsEcommerce UXAccessibilityUI ElementsMobile UXHomepage & CategoryProduct Page UXPerformance

Nov 10, 2021

Website Usability Best Practices (Backed By Research)

Website usability is a term we use to describe the ease of use of a site. It’s another way of saying “How user-friendly is this site?”

UX BasicsAccessibilityDesign SystemsPerformanceHomepage & CategoryProduct Page UXNavigation & Search

Nov 1, 2021

The Best Practices and Key Principles of UX Design

In this article, we’ve put together the top UX design best practices you can use to optimize your ecommerce site website or app, selected by Baymard’s team of user experience experts.

UX BasicsDesign SystemsConversion OptimizationEcommerce UXPerformanceCheckout FlowHomepage & CategoryNavigation & SearchMobile UX

Oct 26, 2021

What Is a UX Audit? Baymard's Expert-Led UX Audits Explained

If your website or app isn’t performing the way it used to, whether that’s a drop in conversions, rising bounce rates, or user complaints, the issue almost certainly lies in your user experience.

UX BasicsConversion OptimizationUX ResearchPerformance

Oct 18, 2021

16 Actionable Ecommerce Conversion Rate Optimization Tips

Conversion rate optimization (CRO) is the process of improving your ecommerce conversion rate by making small, incremental improvements.

UX BasicsConversion OptimizationCheckout FlowAccount & LoginForms & ValidationTrust & SecurityProduct Page UXNavigation & SearchHomepage & Category

Oct 12, 2021

The UX Design Process: Making the Most of User Experience

Here's an inside look at the user experience design process and some ways to improve your current UX systems.

UX BasicsDesign SystemsUX ResearchPerformance

Oct 5, 2021

UX Research: 5 Fundamental Research Methods for Ecommerce Sites

The insights you gain from ongoing UX research will keep your development of new products on track, as well as help you improve and refine ongoing projects.

UX BasicsConversion OptimizationUX Research

Sep 30, 2021

UI vs. UX: Fundamentals of User Design

In this article, we discuss the difference between UI and UX design, and talk about how they fit together during the product design and development process.

UX BasicsDesign SystemsUI ElementsPerformance

Sep 21, 2021

What Is UX? User Experience Basics

Why UX matters, and how getting the fundamentals right leads to better outcomes for both users and businesses.

UX BasicsUX Research

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