This is a usability benchmark of the product page experience of Musician’s Friend and 59 other sites. The overall performance of Musician’s Friend is acceptable.
Notably, Musician’s Friend’s product page performance is hampered by poor Specifications Sheet and broken Product Page Layout, although this is helped somewhat by good Product Descriptions and Image Gallery UI.
Rank: 9 of 60
Usability Score: 477
URL: musiciansfriend.com
Reviewer: Lauryn Smith
98 Guidelines · Score: 477
All 60 sites were benchmarked across the 98 guidelines from the Product Page usability study. During our evaluation, the product page implementation at Musician’s Friend adhered to 55 usability guidelines, violated 21, and scored neutral on 3 occasions, while a remaining 19 guidelines weren’t applicable.
See methodology to read up on the evaluation criteria and scoring algorithm.
To read each guideline and review your own sites, you’ll need to get full access.
On this page there’s 23 highlights (pro only) outlining what Musician’s Friend’s are doing right and wrong.
Tip: Navigate using the arrows on the left and right of the page.
On this page there’s 23 highlights (pro only) outlining what Musician’s Friend’s are doing right and wrong.
Tip: Navigate using the arrows on the left and right of the page.
On this page there’s 11 highlights (pro only) outlining what Musician’s Friend’s are doing right and wrong.
Tip: Navigate using the arrows on the left and right of the page.
On this page there’s 3 highlights (pro only) outlining what Musician’s Friend’s are doing right and wrong.
Tip: Navigate using the arrows on the left and right of the page.
On this page there’s 11 highlights (pro only) outlining what Musician’s Friend’s are doing right and wrong.
Tip: Navigate using the arrows on the left and right of the page.
On this page there’s 4 highlights (pro only) outlining what Musician’s Friend’s are doing right and wrong.
Tip: Navigate using the arrows on the left and right of the page.
Overall Musician’s Friend ranks 9 when comparing their product page design and UX performance against the 59 other major e-commerce sites in the benchmark, and ranks 2 in the Sports, Toys & Hobbies industry.
We have also evaluated the usability of Musician’s Friend in these other studies:
Usability Score: 325
Pay special attention to their:
Order Confirmation & E-Mail
Order Review
+ 4 more pages
Usability Score: 413
Pay special attention to their:
Intermediary Category Pages
Site-Wide Layout
+ 1 more pages
Usability Score: 259
Pay special attention to their:
Results Filtering & Sorting
Results Layout
Usability Score: -29
Pay special attention to their:
What Information to Include
User Interface
+ 1 more pages
Usability Score: 592
Pay special attention to their:
Filtering & Sorting
Error Messages
+ 10 more pages