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Musician’s Friend’s Product Page UX
This is a usability benchmark of the product page experience of Musician’s Friend and 59 other sites. The overall performance of Musician’s Friend is acceptable.
Notably, Musician’s Friend’s product page performance is hampered by poor Specifications Sheet and broken Product Page Layout, although this is helped somewhat by good Product Descriptions and Image Gallery UI.
Rank: 9 of 60
Usability Score: 477
URL: musiciansfriend.com
Reviewer: Lauryn Smith
Poor
Acceptable
Good
Overall Product Page UX Performance
98 Guidelines · Score: 477
All 60 sites were benchmarked across the 98 guidelines from the Product Page usability study. During our evaluation, the product page implementation at Musician’s Friend adhered to 55 usability guidelines, violated 21, and scored neutral on 3 occasions, while a remaining 19 guidelines weren’t applicable.
See methodology to read up on the evaluation criteria and scoring algorithm.
To read each guideline and review your own sites, you’ll need to get full access.
Musician’s Friend’s Product Page Design
There’s a total of 6 screenshots of Musician’s Friend’s product page design and features, marked up with 75 highlights of usability best (and worst) practices.
Tip: See the full-size screenshots by clicking the thumbnails below or clicking the arrows on the edge of the page.
Page 1 of 6 Product Page
On this page there’s 23 highlights (pro only) outlining what Musician’s Friend’s are doing right and wrong.
Tip: Navigate using the arrows on the left and right of the page.
Page 2 of 6 Product Page
On this page there’s 23 highlights (pro only) outlining what Musician’s Friend’s are doing right and wrong.
Tip: Navigate using the arrows on the left and right of the page.
Page 3 of 6 Image Gallery Overlay
On this page there’s 11 highlights (pro only) outlining what Musician’s Friend’s are doing right and wrong.
Tip: Navigate using the arrows on the left and right of the page.
Page 4 of 6 Video & 360-Views
On this page there’s 3 highlights (pro only) outlining what Musician’s Friend’s are doing right and wrong.
Tip: Navigate using the arrows on the left and right of the page.
Page 5 of 6 User Reviews Section
On this page there’s 11 highlights (pro only) outlining what Musician’s Friend’s are doing right and wrong.
Tip: Navigate using the arrows on the left and right of the page.
Page 6 of 6 Spec Sheet
On this page there’s 4 highlights (pro only) outlining what Musician’s Friend’s are doing right and wrong.
Tip: Navigate using the arrows on the left and right of the page.
Industry Comparison: Sports, Toys & Hobbies
Overall Musician’s Friend ranks 9 when comparing their product page design and UX performance against the 59 other major e-commerce sites in the benchmark, and ranks 2 in the Sports, Toys & Hobbies industry.
Poor
Acceptable
Good
5 More UX Case Studies of Musician’s Friend
We have also evaluated the usability of Musician’s Friend in these other studies:
Musician’s Friend’s Cart & Checkout #27
Usability Score: 325
Pay special attention to their:
Order Confirmation & E-Mail
Order Review
+ 4 more pages
Musician’s Friend’s Homepage & Category #39
Usability Score: 413
Pay special attention to their:
Intermediary Category Pages
Site-Wide Layout
+ 1 more pages
Musician’s Friend’s On-Site Search #19
Usability Score: 259
Pay special attention to their:
Results Filtering & Sorting
Results Layout
Musician’s Friend’s Product Lists & Filtering #41
Usability Score: -29
Pay special attention to their:
What Information to Include
User Interface
+ 1 more pages
Musician’s Friend’s Mobile E-Commerce #7
Usability Score: 592
Pay special attention to their:
Filtering & Sorting
Error Messages
+ 10 more pages