Benchmarks

Nordstrom’s E-Commerce UX

This is a case study of Nordstrom’s e-commerce user experience (UX) performance. It’s based on an exhaustive performance review of 784 design elements. 243 other sites have also been benchmarked for a complete picture of the e-commerce UX landscape.

Nordstrom’s overall e-commerce UX performance is decent. Nordstrom has decent performances across the board with neither any great nor any broken performances.

First benchmarked in April 2012, and reviewed 25 times since then, most recently in April 2023.


Performance46.0Decent

URLshop.nordstrom.com


UX Award Winner (see all):

Apparel & AccessoriesTop 1%

Cart & Checkout (desktop)Top 1%


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Poor
Mediocre
Decent
Good
Perfect

Overall UX Performance

881 Guidelines · Performance:

Desktop Web

264 Guidelines · Performance:

Mobile Web

268 Guidelines · Performance:

Mobile App

349 Guidelines · Performance:

133 Major E-Commerce Sites
CompareWhat’s This?

To learn how we calculate our performance scores and read up on our evaluation criteria and scoring algorithm head over to our Methodology page.

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