Benchmarks

Away’s E-Commerce UX

This is a case study of Away’s e-commerce user experience (UX) performance. It’s based on an exhaustive performance review of 484 design elements. 243 other sites have also been benchmarked for a complete picture of the e-commerce UX landscape.

Away’s overall e-commerce UX performance is decent. Their UX is in large part dimished by mediocre Customer Accounts.

First benchmarked in January 2022.


Performance45.1Decent

URLawaytravel.com


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Poor
Mediocre
Decent
Good
Perfect

Overall UX Performance

485 Guidelines · Performance:

Desktop Web

294 Guidelines · Performance:

Homepage & Category

38 Guidelines · Performance:

Product Lists & Filtering

48 Guidelines · Performance:

Product Page

64 Guidelines · Performance:

Cart & Checkout

110 Guidelines · Performance:

Customer Accounts

34 Guidelines · Performance:

Mobile Web

191 Guidelines · Performance:

133 Major E-Commerce Sites
CompareWhat’s This?

To learn how we calculate our performance scores and read up on our evaluation criteria and scoring algorithm head over to our Methodology page.

The scatterplot you see above is the free version we make public to all our users. If you wish to dive deeper and learn about each guideline and even review your own site you’ll need to get premium access.