Food Delivery & Takeout: New UX Benchmark with 3,000+ Performance Scores and 2,000+ Best Practice Examples

At Baymard we’ve just released a new UX benchmark of 8 food delivery and takeout mobile sites and mobile apps.

This follows from our large-scale user testing research on Food Delivery & Takeout UX, and adds to our existing e-commerce UX benchmark.

8 Food Delivery & Takeout UX Case Studies

The 8 mobile sites and apps have been manually assessed across 400+ research-based UX parameters relevant to Food Delivery & Takeout, resulting in 3,000+ weighted UX performance scores and 2,000+ best practice examples from food delivery and takeout sites and apps.

You can explore our 8 in-depth Food Delivery & Takeout UX case studies using the below links:

Food Delivery & Takeout UX Performance

The 8 food delivery and takeout mobile sites’ and mobile apps’ 3,000+ UX performance scores are summarized in the interactive scatterplot below — showing you how they perform collectively and individually:


A publicly available overview of the research and benchmark can be found on our Food Delivery & Takeout research overview page.

Getting access: all 3,000+ UX performance scores, 2,000+ best practice examples, and the UX insights from researching the Food Delivery & Takeout industry are available immediately and in full within Baymard Premium. (If you already have an account open the Food Delivery & Takeout study.)

If you want to know how your food delivery and takeout desktop site, mobile site, or app performs and compares, then learn more about getting Baymard to conduct a Food Delivery & Takeout UX Audit of your site or app.

Authored by Anders Nielsen on June 19, 2024

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