Benchmarks

Walmart’s E-Commerce UX

This is a case study of Walmart’s e-commerce user experience (UX) performance. It’s based on an exhaustive performance review of 969 design elements. 213 other sites have also been benchmarked for a complete picture of the e-commerce UX landscape.

Walmart’s overall e-commerce UX performance is decent. Their main culprits are mediocre Mobile App performance.

First benchmarked in April 2012, and reviewed 30 times since then, most recently in January 2024.


Performance41.8Decent

URLwalmart.com


UX Award Winner (see all):

Mass Merchants (desktop)Top 1%


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Poor
Mediocre
Decent
Good
Perfect

Overall UX Performance

986 Guidelines · Performance:

Desktop Web

320 Guidelines · Performance:

Mobile Web

317 Guidelines · Performance:

Mobile App

349 Guidelines · Performance:

133 Major E-Commerce Sites
CompareWhat’s This?

To learn how we calculate our performance scores and read up on our evaluation criteria and scoring algorithm head over to our Methodology page.

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