Use the interactive UX benchmark chart below to see the ranked UX performance of 10 ‘Automotive Parts & Specialty’ e-commerce websites in the US and Europe. Each of the 10 Automotive Parts & Specialty websites has been manually rated across 516 different e-commerce UX elements, all based on Baymard’s 110,000 hours of UX research.
This is a sub-set of the full benchmark which includes 197 e-commerce sites.
Click the colored dots to view in-depth case studies for each benchmarked site, or scroll down to see all case studies. You can also view the case study examples organized by type of page.
Overall UX Performance
516 Guidelines
Desktop Web
265 Guidelines
Homepage & Category Navigation
27 Guidelines
Homepage
6 Guidelines
Main Navigation
9 Guidelines
Category Taxonomy & Intermediary Category Pages
12 Guidelines
On-Site Search
28 Guidelines
Search Query Types
7 Guidelines
Search Form & Logic
4 Guidelines
Search Autocomplete
7 Guidelines
Search Logic & Guidance
4 Guidelines
Results Layout & Filtering
6 Guidelines
Product Lists & Filtering
48 Guidelines
List Layout & Loading
8 Guidelines
List Item Content
18 Guidelines
List Items: Product Info & Thumbnails
13 Guidelines
List Items: Interface & Hit Areas
5 Guidelines
Filtering & Sorting: Filter & Sort Types
9 Guidelines
Filtering & Sorting: Scope & Logic
7 Guidelines
Filtering & Sorting: Interface & Layout
6 Guidelines
Product Page
59 Guidelines
Product Page Layout
8 Guidelines
Product Images & Gallery UI
9 Guidelines
The 'Buy' Section, Shipping & Returns
13 Guidelines
Product Information & Specifications
12 Guidelines
User Reviews
11 Guidelines
Cross-Sells & Cross-Navigation
6 Guidelines
Cart & Checkout
78 Guidelines
Shopping Cart & 'Added to Cart' Behavior
9 Guidelines
Account Selection
7 Guidelines
Customer & Address Information
9 Guidelines
Shipping & Store Pickup
8 Guidelines
Payment Flow & Credit Card Form
8 Guidelines
Form & Page Design
14 Guidelines
Form Fields & Page Design
8 Guidelines
User Interactions & Distractions
6 Guidelines
Validation Errors, Field Design & Autocompletion
15 Guidelines
Validation Errors & Data Persistence
9 Guidelines
Field Design & Default Values
6 Guidelines
Order Review & Confirmation
8 Guidelines
Customer Accounts
16 Guidelines
Account Drop-Down & Sign-In
5 Guidelines
Account Dashboard, Info, & Navigation
11 Guidelines
Site-Wide Features & Navigation
9 Guidelines
Mobile Web
251 Guidelines
Mobile Homepage & Category Navigation
24 Guidelines
Mobile Homepage
7 Guidelines
Mobile Main Navigation
6 Guidelines
Mobile Category Taxonomy & Intermediary Category Pages
11 Guidelines
Mobile On-Site Search
28 Guidelines
Mobile Search Query Types
7 Guidelines
Mobile Search Form & Logic
6 Guidelines
Mobile Search Autocomplete
6 Guidelines
Mobile Search Logic & Guidance
4 Guidelines
Mobile Results Layout & Filtering
5 Guidelines
Mobile Product Lists & Filtering
46 Guidelines
Mobile List Layout & Loading
11 Guidelines
Mobile List Item Content
19 Guidelines
Mobile List Items: Product Info & Thumbnails
11 Guidelines
Mobile List Items: Interface & Hit Areas
8 Guidelines
Mobile Filtering & Sorting: Filter & Sort Types
7 Guidelines
Mobile Filtering & Sorting: Scope & Logic
4 Guidelines
Mobile Filtering & Sorting: Interface & Layout
5 Guidelines
Mobile Product Page
59 Guidelines
Mobile Product Page Layout
5 Guidelines
Mobile Product Images & Gallery UI
10 Guidelines
The Mobile 'Buy' Section, Shipping & Returns
13 Guidelines
Mobile Product Information & Specification
13 Guidelines
Mobile User Reviews
11 Guidelines
Mobile Cross-Sells & Cross-Navigation
7 Guidelines
Mobile Cart & Checkout
78 Guidelines
Mobile Shopping Cart & "Added to Cart" Behavior
9 Guidelines
Mobile Account Selection
7 Guidelines
Mobile Customer & Address Information
9 Guidelines
Mobile Shipping & Store Pickup
8 Guidelines
Mobile Payment Flow & Credit Card Form
7 Guidelines
Mobile Order Review & Confirmation
8 Guidelines
Mobile Form Fields & Page Design
14 Guidelines
Mobile Form & Page Design
8 Guidelines
Mobile User Interactions & Distractions
6 Guidelines
Validation Errors, Field Design & Autocompletion
16 Guidelines
Mobile Validation Errors & Data Persistence
8 Guidelines
Mobile Field Design & Default Values
8 Guidelines
Mobile Site-Wide Features & Navigation
16 Guidelines
Deep dive into the performance and page designs of the 10 case studies.
29 page designs: desktop, mobile
31 page designs: mobile, desktop
27 page designs: mobile, desktop
30 page designs: mobile, desktop
31 page designs: mobile, desktop
25 page designs: desktop, mobile
24 page designs: mobile, desktop
30 page designs: mobile, desktop
26 page designs: mobile, desktop
28 page designs: desktop, mobile
At Baymard Institute we have a whole research topic devoted to online shopping UX and usability, specifically for online Automotive Parts & Specialty sites.
View Research TopicSelect an option below to see a UX benchmark collection specific to your business, or see all 197 case studies.
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