7 ‘Internet Service Providers’ Sites Ranked by User Experience Performance
Use the interactive UX benchmark chart below to see the ranked UX performance of 7 leading e-commerce sites within ‘Internet Service Providers’ in the United States and Europe. Each of the 7 Internet Service Provider sites has been manually rated across 376 different e-commerce UX elements, all based on Baymard’s 130,000 hours of UX research.
This is a sub-set of the full benchmark which includes 214 e-commerce sites.
Case Studies
Click the colored dots to view in-depth case studies for each benchmarked site, or scroll down to see all case studies. You can also view the case study examples organized by type of page.
Overall UX Performance
376 Guidelines
Desktop Web
200 Guidelines
Mobile Web
176 Guidelines
Case Studies
Deep dive into the performance and page designs of the 7 case studies.
35 page designs: desktop, mobile
17 page designs: desktop, mobile
30 page designs: desktop, mobile
26 page designs: desktop, mobile
19 page designs: desktop, mobile
23 page designs: desktop, mobile
27 page designs: desktop, mobile
Internet Service Providers Research
At Baymard Institute we have a whole research topic devoted to online shopping UX and usability, specifically for online Internet Service Providers sites.
View Research Topic
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