Use the interactive UX benchmark chart below to see the ranked UX performance of 5 leading e-commerce sites within ‘Pets & Hobbies’ in the US and Europe. Each of the 5 Pets & Hobbies sites has been manually rated across 526 different e-commerce UX elements, all based on Baymard’s 150,000+ hours of UX research.
This is a sub-set of the full benchmark which includes 251 e-commerce sites.
Click the colored dots to view in-depth case studies for each benchmarked site, or scroll down to see all case studies. You can also view the case study examples organized by type of page.
Overall UX Performance
526 Guidelines
Desktop Web
260 Guidelines
Homepage & Category Navigation
25 Guidelines
On-Site Search
23 Guidelines
Product Lists & Filtering
43 Guidelines
Product Page
57 Guidelines
Cart & Checkout
87 Guidelines
Customer Accounts
16 Guidelines
Site-Wide Features
9 Guidelines
Mobile Web
266 Guidelines
Deep dive into the performance and page designs of the 5 case studies.
Case studies from other industries you may find interesting.
At Baymard Institute we have a whole research topic devoted to online shopping UX and usability, specifically for online Pets & Hobbies sites.
View Research TopicSelect an option below to see a UX benchmark collection specific to your business, or see all 251 case studies.
Join 60,000+ UX professionals and get a new UX article every week.
300+ free UX articles based on large-scale research.
18,000+ annotated designs for systematic inspiration.
Code samples, demos, and key stats for usability.
Add UX Best Practice Cards to your Figma projects.