Benchmarks

103 ‘International’ Sites Ranked by User Experience Performance

Use the interactive UX benchmark chart below to see the ranked UX performance of 103 leading e-commerce ‘International’ sites. Each of the 103 International sites has been manually rated across 1254 different e-commerce UX elements, all based on Baymard’s 200,000+ hours of UX research.

This is a sub-set of the full benchmark which includes 327 ecommerce sites.

Case Studies

See all in-depth case studies below, or scroll down to see their individual and collective performance in the interactive scatterplot. You can also view the case study examples organized by type of page.

‘International’ Case Studies

Deep dive into the performance and page designs of the 103 case studies.

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Benchmark UX Performances
Poor
Mediocre
Decent
Good
Perfect

Overall UX Performance

1254 Guidelines

Desktop Web

442 Guidelines

Homepage, Category Taxonomy & Main Navigation

34 Guidelines

On-Site Search

28 Guidelines

Product Lists & Filtering

70 Guidelines

Product Page

106 Guidelines

Cart & Checkout

110 Guidelines

Accounts & Self-Service

64 Guidelines

Site-Wide Design & Interaction

19 Guidelines

Loyalty Programs

11 Guidelines

Mobile Web

429 Guidelines

Mobile App

383 Guidelines

103 ‘International’ Sites
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