8 ‘Food Delivery & Takeout’ Sites Ranked by User Experience Performance

Use the interactive UX benchmark chart below to see the ranked UX performance of 8 leading ‘Food Delivery & Takeout’ mobile websites and mobile apps in the US and Europe. Each of the 8 Food Delivery & Takeout mobile sites and mobile apps has been manually rated across 418 different e-commerce UX elements, all based on Baymard’s 150,000+ hours of UX research.

This is a sub-set of the full benchmark which includes 251 e-commerce sites.

Case Studies

Click the colored dots to view in-depth case studies for each benchmarked site, or scroll down to see all case studies. You can also view the case study examples organized by type of page.

Benchmark UX Performances

Poor

Mediocre

Decent

Good

Perfect

Mobile Web

214 Guidelines

Mobile Web Homepage & Category Navigation

18 Guidelines

Mobile Web On-Site Search

19 Guidelines

Mobile Web Restaurant Lists & Menus

38 Guidelines

Mobile Web Menu Item Pages

27 Guidelines

Mobile Web Cart & Checkout

82 Guidelines

Mobile Web Customer Accounts & Order Tracking

9 Guidelines

Mobile Web Site-Wide Design & Interaction

21 Guidelines

Mobile App

204 Guidelines

Mobile App Homepage & Category Navigation

16 Guidelines

Mobile App On-Site Search

19 Guidelines

Mobile App Restaurant Lists & Menus

38 Guidelines

Mobile App Menu Item Pages

26 Guidelines

Mobile App Cart & Checkout

81 Guidelines

Mobile App Customer Accounts & Order Tracking

9 Guidelines

Mobile App Site-Wide Design & Interaction

15 Guidelines

8 ‘Food Delivery & Takeout’ Sites

CompareWhat’s This?

‘Food Delivery & Takeout’ Case Studies

Deep dive into the performance and page designs of the 8 case studies.

Broken

Burger King

Food Delivery & Takeout

31 page designs: mobile, app

Poor

Deliveroo

Food Delivery & Takeout

53 page designs: mobile, app

Poor

Domino’s Pizza

Food Delivery & Takeout

30 page designs: mobile, app

Top 1%Mediocre

DoorDash

Food Delivery & Takeout

44 page designs: mobile, app

Mediocre

Just Eat

Food Delivery & Takeout

43 page designs: mobile, app

Top 1%Mediocre

KFC

Food Delivery & Takeout

39 page designs: mobile, app

Broken

McDonald’s

Food Delivery & Takeout

55 page designs: app, mobile

Mediocre

Uber Eats

Food Delivery & Takeout

49 page designs: mobile, app

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Poor

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Mediocre

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Food Delivery & Takeout Research

At Baymard Institute we have a whole research topic devoted to online shopping UX and usability, specifically for online Food Delivery & Takeout sites.

View ‘Food Delivery & Takeout’ Research Topic