Benchmarks

8 ‘Food Delivery & Takeout’ Sites Ranked by User Experience Performance

Use the interactive UX benchmark chart below to see the ranked UX performance of 8 leading ‘Food Delivery & Takeout’ mobile websites and mobile apps in the US and Europe. Each of the 8 Food Delivery & Takeout mobile sites and mobile apps has been manually rated across 398 different e-commerce UX elements, all based on Baymard’s 200,000+ hours of UX research.

This is a sub-set of the full benchmark which includes 344 ecommerce sites.

Case Studies

See all in-depth industry-specific case studies below, or scroll down to see their individual and collective performance in the interactive scatterplot. You can also view the case study examples organized by type of page.

Benchmark UX Performances
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Mediocre
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Overall UX Performance

398 Guidelines

Mobile Web

206 Guidelines

Mobile App

192 Guidelines

8 ‘Food Delivery & Takeout’ Sites
What’s This?

UX Industry Highlights

  • Repeat ordering was undersupported despite its importance within the industry – With no route to past orders from the homepage, and order histories too sparse to identify them by, one of the most common…

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Food Delivery & Takeout Research

At Baymard Institute we have a whole research topic devoted to online shopping UX and usability, specifically for online Food Delivery & Takeout sites.

View Food Delivery & Takeout Research Topic

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