8 ‘Takeout & Food Delivery’ Sites Ranked by User Experience Performance
Use the interactive UX benchmark chart below to see the ranked UX performance of 8 leading ‘Takeout & Food Delivery’ mobile websites and mobile apps in the US and Europe. Each of the 8 Takeout & Food Delivery mobile sites and mobile apps has been manually rated across 422 different e-commerce UX elements, all based on Baymard’s 110,000 hours of UX research.
This is a sub-set of the full benchmark which includes 197 e-commerce sites.
Case Studies
Click the colored dots to view in-depth case studies for each benchmarked site, or scroll down to see all case studies. You can also view the case study examples organized by type of page.
Mobile Web
214 Guidelines
Mobile Web Homepage & Category Navigation
19 Guidelines
Homepage
9 Guidelines
Category Taxonomy & Navigation
10 Guidelines
Mobile Web On-Site Search
25 Guidelines
Search Query Types & Logic
12 Guidelines
Search Autocomplete & Results
13 Guidelines
Mobile Web Restaurant Lists & Menus
35 Guidelines
List Layout & Loading
7 Guidelines
List Items: Info & Thumbnails
13 Guidelines
Filtering & Sorting: Availability, Logic, & Layout
15 Guidelines
Mobile Web Menu Item Pages
26 Guidelines
Menu Item Page Layout, Content, & Cross-Sells
16 Guidelines
The "Buy" Section & Menu Item Customization
10 Guidelines
Mobile Web Cart & Checkout
90 Guidelines
Shopping Cart & “Added to Cart” Behavior
7 Guidelines
Account Selection & Creation
8 Guidelines
Customer & Address Information
6 Guidelines
Delivery & Pickup Options
9 Guidelines
Payment Flow & Methods (Incl. Third-Party)
5 Guidelines
Credit Card Form
8 Guidelines
Order Review & Confirmation
9 Guidelines
Cross-Sells, User Interactions & Distractions
7 Guidelines
Validation Errors & Data Persistence
10 Guidelines
Form Fields & Layout
9 Guidelines
Field Design & Input Optimization
12 Guidelines
Mobile Web Site-Wide Design & Interaction
19 Guidelines
Site-Wide Features & Navigation
13 Guidelines
Touch Interfaces
6 Guidelines
Mobile App
208 Guidelines
Mobile App Homepage & Category Navigation
17 Guidelines
Homepage
8 Guidelines
Category Taxonomy & Navigation
9 Guidelines
Mobile App On-Site Search
25 Guidelines
Search Query Types & Logic
12 Guidelines
Search Autocomplete & Results
13 Guidelines
Mobile App Restaurant Lists & Menus
34 Guidelines
List Layout & Loading
7 Guidelines
List Items: Info & Thumbnails
12 Guidelines
Filters & Sorting: Availability, Logic, & Layout
15 Guidelines
Mobile App Menu Item Pages
25 Guidelines
Menu Item Page Layout, Content, & Cross-Sells
15 Guidelines
The "Buy" Section & Menu Item Customization
10 Guidelines
Mobile App Cart & Checkout
87 Guidelines
Shopping Cart & “Added to Cart” Behavior
7 Guidelines
Account Selection & Creation
8 Guidelines
Customer & Address Information
6 Guidelines
Delivery & Pickup Options
9 Guidelines
Payment Flow & Methods (Incl. Third-Party)
5 Guidelines
Credit Card Form
8 Guidelines
Order Review & Confirmation
9 Guidelines
Cross-Sells, User Interactions & Distractions
7 Guidelines
Validation Errors & Data Persistence
10 Guidelines
Form Fields & Layout
8 Guidelines
Field Design & Input Optimization
10 Guidelines
Mobile App Accounts & Self-Service
6 Guidelines
Account & Dashboard
4 Guidelines
Orders & Order Tracking
2 Guidelines
Mobile App Site-Wide Design & Interaction
14 Guidelines
Site-Wide Features & Navigation
7 Guidelines
Touch Interfaces
7 Guidelines
Case Studies
Deep dive into the performance and page designs of the 8 case studies.
25 page designs: app
38 page designs: mobile, app
50 page designs: mobile, app
57 page designs: app, mobile
37 page designs: mobile, app
29 page designs: mobile, app
27 page designs: app, mobile
25 page designs: app, mobile
Online Food Delivery Research
At Baymard Institute we have a whole research topic devoted to online shopping UX and usability, specifically for online Online Food Delivery sites.
View Research Topic
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