29 M-Commerce Articles

These articles are based on observations and test findings from our usability research on the entire mobile e-commerce experience.

Always Provide a Submit Button Adjacent to the Search Field on Mobile (21% Don’t)

The Current State of Mobile UX (18 Common Pitfalls)

Understanding Mobile E-Commerce UX: 5 Overarching Issues

Mobile UX: Avoid Using Subpages within the Product Details Page (26% Don’t)

6 Important Aspects of Well-Performing Mobile Product Page Breadcrumbs

Baymard Update: 117 New ‘Mobile UX’ Guidelines and 9,000+ Mobile Examples Uncovered During 2020

When & How to Implement Interactive Swatches on Mobile Product Listing Pages

These Three (Popular) Approaches to Implementing ‘Live Chat’ are Often Highly Disruptive for Users

Mobile E-Commerce UX: Deemphasize ‘Install App’ Ads or Avoid Them Entirely

Mobile UX: Scale Product Images Proportionally in Landscape Mode (52% of Sites Don’t)

3 Strategies for Handling Accidental ‘Taps’ on Touch Devices

UX Research: 7 Reasons B&H Photo’s Mobile Site is Best-in-Class

42% of Mobile Homepages Risk Setting Wrong Expectations for Their Users

Mobile Usability: Allow Users to ‘Search Within’ Their Current Category (94% Don’t)

Mobile Gestures: 40% of Sites Don’t Support Pinch or Tap Gestures for Product Images

‘Touch Keyboard’ Implementations Have Improved Just 9% Since 2013 (60% Still Get it Wrong)

The State of Mobile Checkout & Form Usability

The State of Mobile E-Commerce Search and Category Navigation

6 Mobile Checkout Usability Considerations

Mobile Commerce Spending Patterns (2013 Survey Results)

Mobile Form Usability: Never Use Inline Labels

Mobile Product Lists Need Very Distinct Hit Areas

How Should Your Mobile and Desktop Sites Differ?

Mobile: Never Use Native Drop-Downs for Navigation

Mobile Product Pages: Always Offer a List of Compatible Products

Mobile Form Usability: Place Labels Above the Field

M-Commerce Usability: Exploring the Mobile Shopping Experience

Mobile Form Usability: Avoid Splitting Single Input Entities

8 Limitations When Designing For Mobile

Tip: head to the archive to see all 291 Baymard articles.